We've had a busy week this week, with nearly 300 calls to our England and Scotland Support Lines.

Enquiries into ‘Financial Assistance' accounted for just over 32 per cent of the total calls, including money advice and grant information. This was followed by ‘Working Conditions' with 23.8 per cent, including calls around legal issues, workload, health and safety and performance and pay. ‘Personal Issues' was next with nearly 17 per cent of calls, followed by ‘Health and Wellbeing' with just over 12 per cent.

Our online InfoCentres continue to be busy, with over 2,670 factsheet views in England and Scotland. Here are the most popular factsheets this week:

In England:

• Cyberbullying and online safety - resources for teachers
• Facebook - privacy settings
• Advice for teachers - dealing with cyberbullying
• Swine Flu Information
• A model CV for teachers

The most popular searches in England this week were absence, grant and workload.

In Scotland:

• Pupil behaviour and teacher wellbeing
• Difficult relationships at work - case study
• Seven types of difficult people
• Cyberbullying and online safety - resources for teachers
• Spotting the signs of a mental health problem

The most popular searches in Scotland this week were bully, resignation date and difficult class.

74 new stress tests have been completed this week. The stress test is designed to help you reflect on your own experience and find ways of improving your wellbeing in both your home and work life. Try it out yourself here.

Don't forget that you can visit our InfoCentres at any time from our websites at http://www.teachersupport.info/ or www.teachersupport.info/scotland