Focus on StaffWise: CommunicationsThis week we focus on Communications in schools.by Lucy Rowe
Funded by the Scottish Government, StaffWise is a practical online resource, designed to improve organisational wellbeing in Scottish schools and early education centres by providing local authorities, managers and individual staff across Scotland with guides and tools that enable them to achieve excellence in wellbeing at work. Each week we will be looking at a different element of the site. This week: think about guides – communications. Over the next few weeks we will be looking at the Think about guides which include information on support, role, relationships, demands, control, change and communications. This section will help you to understand what is meant by employee communications about good practice and what it involves and how to ensure that information flow is two-way. The following tips will help you communicate better with your staff and have more successful interactions.
Encouraging a two-way flow of information – working relationships between management and employees can be enhanced by effective communication processes. Think about how open and available you are to employees e.g. Are you providing opportunities for them to come and talk? Examples of ways to do this might include having an open door policy, setting aside specific times of the day for staff to drop in. Are you actively listening? Think about the importance of listening attentively to the views, opinions or feedback of employees and that you are genuinely interested in and value what they have to say. Are you feeding back constructively? Think about the use of positive language and identifying strengths in what is being said rather than automatically rejecting a point of view. Some other things you may find useful: |
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